FAQS

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FAQS

Do You Follow COVID-19 Protocols?

We take the well-being of our customers, friends and family members seriously.

The Supply Guy Inc. follows WorkSafe, municipal, provincial and federal COVID-19 protocols.
Actions Taken:

• We ensure adequate distancing when on job sites.

• We offer flexible hours for consultation and installation to best suit the safety concerns and work schedules of our customers.

• Masks when necessary

Thank you, -Jeff Webb, Owner

Are Any Products Made In Canada?

Yes, we offer many products that are made, manufactured or assembled in Canada.

All of our interior and exterior window blinds, screens and roll shutters are produced in British Columbia and Alberta. We source our building materials locally and our fencing is also proudly made in Canada.

Which Areas Do You Service?

Although many of our customers reside in the Kamloops/Thompson district, we are happy to discuss and have indeed completed many projects outside of the region.

The Supply Guy Inc. is proud to service the entire province of British Columbia for commercial and large-scale projects.

For residential inquiries outside our local area, volume sales, institutions and multi-family developments, please contact Jeff at jeff@thesupplyguyinc.com or 778-538-3307.

What are the new Canadian window covering regulations?

In order to eliminate strangulation risks to children due to accessible cords, Canada is enforcing new Corded Window Covering Regulations in Canada as of May 1, 2022.

While there are many specifics in the new regulations, some of the key changes include the following:

1. A reachable cord with one free end must not exceed 22 cm in length when it is pulled in any direction by the gradual application of force attaining 35 N
2. A reachable cord with no free end must not exceed 22 cm in length between two consecutive contact points when it is pulled in any direction by the gradual application of force attaining 35 N
3. If a reachable cord is pulled in any direction by the gradual application of force attaining 35 N, the perimeter of any loop, whether it is existing, created or enlarged, must not exceed 44 cm

These requirements apply not just to the lift cords, but also to inner cords and cords inside the window frame (including those found on horizontal blinds, top-down bottom-up shades & skylight shades), cords on the backside of certain shades (e.g. roman & bamboo shades), and any other reachable cords.

Note that this is just a brief overview of some of the requirements. For more details and specifics on the new Canadian Corded Window Covering Regulations, please click here.